“My husband lover it! I hate playing chess and now he can play with our almost 4 years old daughter with the assister mode. Best father's day gift ever.”
“Level of chess is designed for intermediate players. Had to start over a few times because of unknown glitches. Good product, I'm still learning ChessUp.”
“The board is unique and the build quality is what I expected. However, the functionality of the board and app are not good.
It is easy (and frustrating) to lose the connection on OTB games. Whenever I set up an OTB game, my phone is locked into using the app with my screen on. If I go to the home screen, switch to a different app, or turn off my screen, then the connection to the board is lost and there is no way to reconnect. It appears that, once a move has been registered, you will also lose the connection if you try to take back a move by placing on the previous starting square.
For one of my use cases - setting up an OTB game between kids with custom assistance - the experience is full of resets due to app issues. It would not be so bad if you could reconnect, or continue the game with similar assistance levels from just the board. Neither of those is possible as of July 2023.
When it works for a whole game, I am more than satisfied with my purchase. It's frustrating to have to reset kids' games or have them continue playing with no options for assistance. I probably would not buy it again or recommend it.”
“Gift for my adult son for his family. He reports he loves this chess set and is using with his children. As the purchaser, I am so very very pleased with your customer service. I sent an email that the package was not delivered as the email/website indicated. NOT HERE. The next morn I got a call from Chess UP, a very lovely, gracious woman!!! As I was talking to her a neighbor delivered the package that was delivered to them!!! I was elated!!! And so impressed that ChessUP would call me!!!
100% delighted! My son is a seasoned player, learned at age 6 and 7. He is now teaching his 6 year old daughter using this unique chess set!!!!!
Thank you so much!!! Sonia Lamoreaux”
“Love that the product is exactly like advertised.
I played chess years ago and wanted to get back into it, having nobody to practice with. This is a great product for somebody like me starting out again at my own pace”
