Describe the aspects of your itinerary that you thought worked really well.
One of the most helpful things was that the driver picking me up from the airport sent a selfie before I arrived and I was able to send him one of myself. He totally warned me not to go with anyone else and that the transfer was paid for. My city tour was guided by a young man, Brian, who was excellent. He was friendly, super helpful, knowledgeable, informative and trustworthy. He went out of his way to drop me at the funicular at the end of the trip and explain how I could safely walk back to my hotel.
Describe the aspects of your itinerary that you thought needs improving
Very little. I was a little confused as to whether to wait for my tour guides in the lobby or outside the hotel.
Were you satisfied with the efforts taken to minimize environmental impacts during your trip?