Login
Start Free Trial Are you a business? Click Here

Chimu Adventures Reviews

4.8 Rating 160 Reviews
95 %
of reviewers recommend Chimu Adventures
4.8
Based on 160 reviews
Customer Service
Communication Channels
Email, Telephone
Read Chimu Adventures Reviews
Chimu Adventures 5 star review on 21st March 2026
Robyn K
Chimu Adventures 5 star review on 21st March 2026
Robyn K
Chimu Adventures 5 star review on 21st March 2026
Robyn K
Chimu Adventures 5 star review on 21st March 2026
Robyn K
Chimu Adventures 5 star review on 11th March 2026
Darren W
Chimu Adventures 5 star review on 11th March 2026
Darren W
Chimu Adventures 5 star review on 10th March 2026
Jason L
197
Anonymous
Anonymous  // 01/01/2019
Interaction with Craig was excellent.
Helpful Report
Posted 1 week ago
Thanks for taking the time to write to us John! We hope your travels are equally as excellent! Regards Team Chimu
Posted 1 week ago
The Chimu staff are very knowledgeable helpful and friendly and have an in-depth knowledge on all the Antarctica and South America trips/ destinations . They can book flights, trips & accomodation for you. I have used Chimu on 3 previous trips. They are an Australian company based on the Sunshine Coast in Queensland
Helpful Report
Posted 2 weeks ago
Thanks for your kind words Ruth! We are grateful for you returning to travel with us. Regards Team Chimu!
Posted 1 week ago
The speed of collating an itinerary and getting a price for us was impressive.
Helpful Report
Posted 2 weeks ago
Hi Kim, Thank you for sharing your kind words we appreciate you taking the time. Kind regards, Team Chimu Adventures
Posted 2 weeks ago
Lisa is always very helfpful
Helpful Report
Posted 1 month ago
I have just booked my trip to Antartica with Lisa from Chimu who has been vey professional and prompt in answering any of my queries. I used Chimu last year to go to Machu Piccu and the Amazon and was very impressed then as I am again now.
Helpful Report
Posted 1 month ago
Hi Sally, Thank you for sharing your kind words about Lisa we’re glad to hear she was helpful. We're also so glad you chose to travel with us again! Warm regards, Team Chimu Adventures
Posted 2 weeks ago
Lisa has been very helpful and patient with my booking. Thanks a lot.
Helpful Report
Posted 2 months ago
Hi Suet, Thank you for your kind words. We’re glad Lisa could assist with your booking. Kind regards, Team Chimu Adventures
Posted 2 weeks ago
It has been wonderful to talk to Lisa about our holiday and assist us with decisions we needed to take. Such as extensions and best way to prepare for our adventure holiday. Cheers Heather and Geoff
Helpful Report
Posted 2 months ago
Hi Heather, Thank you for sharing your experience. Kind regards, Team Chimu Adventures
Posted 2 weeks ago
Very knowledgeable agent made booking experience easy.
Helpful Report
Posted 3 months ago
Karen is very professional, she listen and care. Great advice, communication and 6 stars customer service provided. Thank you and very much appreciated Karen.
Helpful Report
Posted 3 months ago
Craig’s has been extremely helpful, provided clear answers very promptly. Very excited for our upcoming adventure.
Helpful Report
Posted 3 months ago
Very good communication skills
Helpful Report
Posted 3 months ago
So far the booking process has been great
Helpful Report
Posted 4 months ago
The service I received from Chimu was outstanding. Lisa was very helpful and took the time to give suggestions and put together an itemised itinerary for us taking into account our interests. I would highly recommend Lisa and Chimu. We were recommended Chimu by friends of ours, and I can certainly say, they exceeded my expectations.
Helpful Report
Posted 4 months ago
Customer service representative was knowledgeable, responsive and helpful
Helpful Report
Posted 4 months ago
They were very helpful in looking at cruises for a solo traveler, then booking one for me. Good communication and easy to contact.
Helpful Report
Posted 5 months ago
Excellent, friendly and helpful service and advice was provided by Lisa Easton when I recently booked my Antarctica cruise for January 2027. All documentation and Chimu guides, together with links to optional extensions in Argentina etc were provided efficiently.
Helpful Report
Posted 5 months ago
I rang and spoke to Valentina on 27 Jan after lodging an enquiry on Mon 26th. She was very responsive and personable. She answered our queries regarding Antarctica cruise on 20 March. Quote with flight details provided. However itinerary loaded into system had our return flights booked before we had docked in Ushuaia. This was fixed within 24hrs but the system should have been checked prior to loading so the frontline agents know everything is correct and not up to the passenger to identify the problem.
Helpful Report
Posted 5 months ago
Lisa Easton has been great in dealing with and assisting me in arranging my trips. The organisation is fantastic.
Helpful Report
Posted 5 months ago
Pete Miers knowledge is amazing - he is a delight to work with and an excellent resounce
Helpful Report
Posted 5 months ago
First time use Chimu Adventure for my cruise trip, and very happy with customer service from Peter Miers.
Helpful Report
Posted 6 months ago
Chimu Adventures is rated 4.8 based on 160 reviews