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Chimu Adventures Reviews

4.8 Rating 148 Reviews
95 %
of reviewers recommend Chimu Adventures
4.8
Based on 148 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chimu Adventures Reviews
The service I received from Chimu was outstanding. Lisa was very helpful and took the time to give suggestions and put together an itemised itinerary for us taking into account our interests. I would highly recommend Lisa and Chimu. We were recommended Chimu by friends of ours, and I can certainly say, they exceeded my expectations.
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Posted 5 days ago
Customer service representative was knowledgeable, responsive and helpful
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Posted 1 week ago
They were very helpful in looking at cruises for a solo traveler, then booking one for me. Good communication and easy to contact.
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Posted 2 weeks ago
Excellent, friendly and helpful service and advice was provided by Lisa Easton when I recently booked my Antarctica cruise for January 2027. All documentation and Chimu guides, together with links to optional extensions in Argentina etc were provided efficiently.
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Posted 4 weeks ago
I rang and spoke to Valentina on 27 Jan after lodging an enquiry on Mon 26th. She was very responsive and personable. She answered our queries regarding Antarctica cruise on 20 March. Quote with flight details provided. However itinerary loaded into system had our return flights booked before we had docked in Ushuaia. This was fixed within 24hrs but the system should have been checked prior to loading so the frontline agents know everything is correct and not up to the passenger to identify the problem.
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Posted 1 month ago
Lisa Easton has been great in dealing with and assisting me in arranging my trips. The organisation is fantastic.
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Posted 1 month ago
Pete Miers knowledge is amazing - he is a delight to work with and an excellent resounce
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Posted 1 month ago
First time use Chimu Adventure for my cruise trip, and very happy with customer service from Peter Miers.
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Posted 1 month ago
I found expedition cruise online and it was an easy booking process with Nicilla. She clarified all questions we had.
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Posted 1 month ago
Disappointed at first that we were unable to book due to overwhelming response to the Greenland tour, however Lisa promised to ring the following week if there was a cancellation. I was not at all hopeful, but the next morning Lisa was back with the ideal cabin and I promptly completely the deposit through the easy to follow link. Lisa has exceptional customer service and followed through well above my expectations. Now Im sure the rest of the trip will excel!
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Posted 2 months ago
Very promo considering it was Chrissy day
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Posted 2 months ago
Lisa has looked after our booking. She has kept up informed at all stages and arranged options to make our trip more accessible.
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Posted 2 months ago
We have only just booked and paid our deposit and all is going well.
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Posted 2 months ago
Peter was excellent - very helpful and provided answers to all my questions
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Posted 2 months ago
This is our third trip with Chimu Adventures as our past experiences have taught us they are truly the Sth/Latin America experts! As usual their service has been prompt & simple, and our next trip is already sounding exciting. Highly recommend.
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Posted 2 months ago
Nicila is knowledgeable and most helpful with my booking.
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Posted 2 months ago
Easy booking, hope trip is good
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Posted 2 months ago
N/A as I did this trip back in 2019 not on this occasion so I don't know why I've been asked to review it
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Posted 2 months ago
Easy to book and a quick response
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Posted 2 months ago
Lisa from Chimu adventures Qld Office has been exceptional from day one. Her professionalism, promptness and incredible attention to detail throughout the entire process have really stood out. Not often you find someone, who truly listens and genuinely provides exactly what you need. Booking our travel through Lisa has been an absolute pleasure..seamless, reassuring and very satisfying. Thank You Lisa! Our heartfelt gratitude and best wishes.
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Posted 3 months ago
Chimu Adventures is rated 4.8 based on 148 reviews