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Chimu Adventures Reviews

4.8 Rating 122 Reviews
94 %
of reviewers recommend Chimu Adventures
4.8
Based on 122 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Very welcoming and understanding
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Posted 6 months ago
Very responsive and flexible.
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Posted 6 months ago
I've only just booked a 2027 trip to Antarctica. Erica has been fantastic in finding the best price. Erica has been 3 times so she definitely knows what she's talking about. She is extremely helpful abd friendly
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Posted 6 months ago
I have been dealing with Peter, and his service has been outstanding.
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Posted 6 months ago
Friendly and efficient
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Posted 7 months ago
Valentina our Destination Specialist is an absolute delight to work with. She has been very professional in her work; listening to our requirements, giving constructive advice and always prompt in her responses. Her work for us is greatly appreciated. We would most highly recommend her.
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Posted 7 months ago
Jason was brilliant! So efficient and helpful! I'd book with him any day!
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Posted 7 months ago
Great tour guide and group people Japan
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Posted 7 months ago
I travel a lot and usually book it all myself but booking through Chimu for this trip has made it so much easier. It's a great thought that there will be someone at each stop holding my name up on a card, with transfers all done and a single point of contact for all of the trip. The enthuasism and attention to detail has been superb.
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Posted 7 months ago
Products and service were excellent
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Posted 7 months ago
The cost of international payment it's much too high and there are not enough ways to go arround. You should stop it, to make banks richer with just sending money!
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Posted 8 months ago
Fabulous staff nothing to much trouble Knowledge is wonderful and very helpful
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Posted 8 months ago
So far have had great customer service. The response to enquiries has been very prompt. Information given has been clear & comprehensive.
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Posted 8 months ago
Am yet to travel...
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Posted 8 months ago
Well what can I say! I have never had such a well organised holiday ever. Chimu were absolutely brilliant. We used Craig in Brisbane and he is so passionate about the country that he made me really excited. I can not recommend Chimu enough. Our trip was 8 weeks and everything was organised perfectly. We had 2 flight cancellations but Chimu swung into action and sorted out the issue straight away. At every airport and hotel, we were met on time by our drivers and local guides. Seriously, get onto Chimu and book your Sth American and Antarctica tours. BRILLIANT
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Posted 9 months ago
Chimu (Lisa Easton) worked with my wife and I professionally and quickly right from our intital contact about undertaking an Antarctic expedition cruise. Lisa handled all our many questions and enquiries with speed and grace, showing no frustration at our numerous contacts. She also provided quite a bit of time giving advice (from her own experience of such a curise) on matters to do with clothing, suitable things to take, making the whole exercise for us so much smoother. She wasn't in control of the weather, but it was clear, with blue bird days - just spectacular! It made the whole experience incredibly memorable.
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Posted 9 months ago
Isure is travel company Intrepid. Intrepid cancelled significant section of the trip ie Falklands, in advance of departure date due to their inability to ensure ship arrived in Argentina by published and paid for departure date. Pre departure Intrepid sent can of itinerary to begin cruise in Uraguay. On arrival in Uraguay advised Falklands was being removed from itinerary. Full refund only offered once already in the country and airfares expended. 4 days of travel lost - ie 20% of trip. Only 10% refund received. Then had to battle to receive refund as cash rather than credit.
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Posted 9 months ago
What a pleasure to deal with Stephen : always willing to answer all and every question a first-time-Antarctica-traveler has. He goes above and beyond what I expected! Now I have my fingers crossed that my expedition will go as perfect as its whole booking process ;-)
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Posted 9 months ago
Great servioce from Valentina
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Posted 9 months ago
I have been speaking with Lisa who has been very informative and helpful with a last minute booking for a Ponant Subantarctic Cruise.
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Posted 9 months ago
Chimu Adventures is rated 4.8 based on 122 reviews