Chimu Adventures Reviews

Name: Chimu Adventures
Address: 101/308 Pacific Hwy,, Crows Nest, Sydney, New South Wales
Rating: 4.79

4.8 Rating 122 Reviews

94 %

of reviewers recommend Chimu Adventures

4.8

Based on 122 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Chimu Adventures 5 star review on 12th May 2025

Jennifer F

Chimu Adventures 5 star review on 28th April 2025

Sonya S

156

Anonymous

Anonymous // 01/01/2019

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“Professional attitude and attention to detail...”

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Posted 1 year ago

“Their advice, guidance, suggestions, prompt action, and responses and overall quality of their service were extremely satisfactory.”

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Posted 1 year ago

“Well done Jason”

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Posted 1 year ago

“Prompt responses and accurate information”

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Posted 1 year ago

“It has been a pleasure dealing with Karen at the Mooloolaba office in Qld.”

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Posted 1 year ago

“Chimu Argentina were well organised and very professional in their aproach. An example would be the preparation of a dedicated itiniery for our travels. Chimu Chile were less well organised. An example was the failure to advise us of the need to book our daily excursions at Hotel Las Torres prior to arrival. This failure made it very difficult for us to achieve the excursions we wished because they were fully booked. The management at Hotel Las Torres told us this was a common occurence with Chimu.”

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Posted 1 year ago

“Exquisite. Experiencing an expedition is unlike other forms of travel. The brilliant videas and photos that I have seen before and after fail to capture the truly wonderful (full of wonders!) feeling of this continent. Super bonus to have fantastic weather and good health.”

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Posted 1 year ago

“I absolutely loved the trip however my cabin was changed from cabin with windows to fully obstructed and the amount to pay remained the same. I would have preferred the initial cabin or alternatively a discount would have been appropriate.”

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Posted 1 year ago

“Early days, but Karen has been excellent so far, both on the phone and through emails.”

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Posted 1 year ago

“my mistake, old ship..... inflexible crew who played favourites - did not get to do 'sleep out' or kayak - long way to go to be disapointed. Antartica did not disappoint.....just wished I had done more research and gone on a modern ship - went to support a charity - which did not seem to get much value from Chimu.”

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Posted 1 year ago

“Well organised trip. Great staff. Ship is a little tired though.”

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Posted 1 year ago

“All our Tours from Antartica to Argentina, Brazil, Peru and Chile ran smoothly except for when we were in Buenos Aires. On the 9th January 2024, we were going to Fogon Asado Experience, but the Driver picked us up 30 minutes late at 19:45pm instead of 19:15pm. The Experience started at 19:45pm thus we were 15/20 minutes late and missed the beginning of the Experience, which would have explained what the whole night was about. Now, the next night on 10th January, we were going to Aljibe Tango Show and Dinner, we, again were picked up late and missed the beginning of the Dinner. Other than that, everything ran smoothly after that.”

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Posted 1 year ago

“A really wonderful experince with greta places to see and caring helpful staff.”

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Posted 1 year ago

“Booking process very easy and staff helpful. Hopefully the trip runs a smoothly”

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Posted 1 year ago

“Chimu delivered on all aspects of the holiday but things were a little chaotic and confusing at times. attention to detail was oftern lacking. Particularly disappointing were things like 1. A bus in Rio that was totally packed and had windows covered in stickers which made the whole day a waste of time as we couldnt see anything that was being poointed out by the guide, 2. Our bookings in the second half of the tour suddenly changed from double bed to two singles. This was very difficult to change as the hotels often said they had noi availability for doubles and pointed out that singles were what had been booked, 3. There were far to many 3am or 3.30am start times to make those days enjoyable. 4. Ona. couple of occassions that had early start times we were delivered to hotels at 8am or 9am in the morrning only to be left waiting in reception for hours with our luggage for our rooms to become available. No plan was made by Chimu to ease this burden. 5. Some of the guides were very average (whilst others I must say were excellent) and for instance one guide (Larry) in Peru was confusing, failed to deliver all the tickets to us and then claimed we had lost them (which we certainly didn't) and didnt explain properly what was happening in the very brief time we met with him at the airport in Cusco. We basically had to work it all out ourselves with the help of other guides that we had on the ay around, 6. Our tickets for Machu Pichu were for a particular time but the train we were boked on to get us to Machu Pichu was only scheduled to arrive after the alloted time. This caused a major delay on arrival and it was only through our guide working with the park administrators and afer a letter of consent had been obtained, that we were eventually permitted entry to the site. 7. All bookings were made in my name and all communication prior to departure was made with me. However, in South America, everything was in my wifes name. Even this review is in my wifes name despite it being senmt to my email address! I could go on. Individually most of the issues were insignificant but collectively they mounted up to cause a fair degree of disatisfaction.”

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Posted 1 year ago

“A great company to book through. Communication throughout the process was clear and helpful. I now look forward to going and experiencing the people, sights and sounds.”

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Posted 1 year ago

“............”

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Posted 1 year ago

“Fantastic Antarctic cruise. Made it south of the Antarctic circle. Great guides and informative lectures on board. Lots to do everyday with zodiac excursions, kayaking and hiking.The food was excellent. Highly recommended .”

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Posted 1 year ago

“Great trip! Life changing! You could say once in a lifetime ..... but I suspect I'll do it again! Well organised from start to finish.”

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Posted 1 year ago

“Everything about this trip was super excellent & well beyond my expectations. Loved the itinerary, the ship, the environments we visited & wildlife we saw, the expedition crew, the food, the cleaning, the ship's crew, how organised everything was, how keen everyone was to help... the whole package was brilliant.”

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Posted 1 year ago

Chimu Adventures is rated 4.8 based on 122 reviews