“The original one I purchased couldn’t be delivered as planned because the postal service tractor trailer caught fire on the way to its next hub. I reached out to Cloudious9 customer service because I did purchase the insurance and the treatment I received was phenomenal!! They went above and beyond what I expected. Thank you so much!!!”
“The costumer service is the best I've ever had to deal with. The glass cracked(totally my fault.) I sent an email to them and they took care of me. I've very satisfied with the Cloudious9 product and have recommended it to my friends.
Thank you for your help and for building such an excellent product.”
“The tube is fantastic. Great quality. But I was attempting to replace the rubber seal that fits onto the bottom of it. The gasket was attached to the tube when I purchased the initial product. So I thought it would come with this order as well. I was confused because I didn't see an option to buy any replacement seals/gaskets on the the website. Thanks”
“Had to buy a new tube after the first cracked. I was skeptical at first if I would want the feel of the acrylic over glass but the acrylic is great! Also, it's nice not worring about it breaking again.”
