Login
Start Free Trial Are you a business? Click Here

Earl Grey Black Tea Reviews

4.1 Rating 46 Reviews
Read The Coffee Bean & Tea Leaf Reviews
Visit Product Page

Phone:

8008325323

Email:

bthais@coffeebean.com

Location:

550 S Hope St,
Los Angeles
California
90071

Freaky good
Helpful Report
I order a lot of this tea. It would be awesome and more sustainable if I could order in bulk so we are not wasting all these tea tins. I have literally reused as many as I can and still have recycled probably over 100 throughout the years. I used to buy in bulk from my local store however I no longer live within driving distance to a Coffee Bean store. Thoughts?
Helpful Report
I haven't had a cup of early grey tea from coffee bean and tea leaf for five years. It was heavenly.
Helpful Report
I have been a long time customer and frequently order from CBTL. I love their Earl Grey, English Breakfast and others. However, the Earl Grey I just received is definitely not their Earl Grey. My husband and I both knew the difference right away. And we both hated it! I spent 30 minutes yesterday trying to find a customer service phone number to no avail to have this rectified. I am so frustrated and disappointed. Also, because the tea bags don’t have a specific name on the label, I have no way of knowing what the tea actually is.
3 Helpful Report
Thank you for your review. We recently switched to an all-natural bergamot flavoring. It is disappointing to hear the new blend is unasatisfactory but we appreciate your candid feedback so that we can improve for the future. Our team will reach out to you directly via email to assist.
Came quickly, well done
Helpful Report
You never have the TEA! NEVER! and then when you ship you use a BAD shipping Company that doesn't deliver EVEN IF YOU PAY FOR 2 DAY AIR! WHY do you use them! UPS is NOT having any Delivery Troubles... WHY DOES FED EX!!!! I WANT MY $19.95 BACK! AND YOU'RE CRAZY AS I DON'T HAVE A 6 MONTH GIFT SUBSCRIPTION ... YOU ARE CRAZY!
Helpful Report
Sorry for the frustrations. Our team will look into this and contact you directly.
Coffee bean and tea leaf ‘s Earl Grey black tea is my family and friends’ favorite for years. But this purchase, the Earl grey black tea tasted like vanilla black tea. I have contacted the customer service for more than 10 days. I have not heard anything from them yet.
2 Helpful Report
Oh no! We’re so sorry for the delay. We strive to provide the best service possible and will relay this to our guest relations team as we are always trying to improve. It looks like we have addressed the issue and trust you’re all set.
Author didn't leave any comments.
Helpful Report