French Deluxe™ Vanilla Powder Reviews

4.5 Rating 290 Reviews

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Phone:

8008325323

Email:

JWendt@coffeebean.com

Location:

550 S Hope St,
Los Angeles
California
90071

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Helpful Report

“I got the subscription and then I was going out of town. There was nowhere on line to hold the product so I sent an email. It was answered a month later, yes a month. With a 25% discount code lol. Obviously the product had been sent. A MONTH to answer an email is unacceptable. Also, to be unable to Walter your order online is ridiculous. I’ll stick to staying away from any Coffee Bean subscriptions.”

Helpful Report

Thank you for your review. We agree a one month turnaround time is unacceptable and will take a closer look into customer service response times. Please find our FAQs on how to modify or reschedule subscription orders online available here: https://store.coffeebean.com/pages/subscriptions

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Helpful Report

“This vanilla powder is the BEST way to flavor coffee, espresso and tea! There is not a Coffee Bean in my state, Maine, but I wish there was.”

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“I would prefer buying the powder in the big bags CBTL sold for a while. It feels far less wasteful.”

Helpful Report

Thank you for your review. At The Coffee Bean & Tea Leaf, we are passionate about practicing sustainable business practices. That's why our French Deluxe™ Vanilla Powder tins are produced with tinplated steel. Tinplated steel can be recycled an infinite number of times. By contrast plastic can only be recycled up to 3 times.

“Perfect hot, either mixed with coffee or with milk as a great alternative to hot chocolate. The possibilities are endless.”

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“Powder is great. Packaging/delivery could be improved. Cans were heavily dented and misshapened, so lids are very difficult to remove and they don't look so nice on my counter.”

Helpful Report

Thank you for your review. We appreciate your feedback and will work on the packing materials in an effort to prevent transit damages.

“I did not get a subscription. I ordered four canisters. I totally love this stuff but the cost is pretty outrageous!”

Helpful Report

Thank you for your review. Due to increases in raw ingredients costs, we the prices on some items by approx $1.00 per unit. We understand the need to provide fair pricing and have done our best to chose a price point that is still a fair value for our customers.