“Customer service was great. The upgrade provided looks great. Easy to install. Parts worked great.”
“you do need a pair of snap ring pliers I spent 45 min. or more trying to replace the bearing because I didn't have snap ring pliers”
“As always fast shipping and the and willing to help.. we had a small issue they were helpful with it. Easy to replace”
“Received the parts in record time. This is a great stove, had it three years and 20 tons of pellets with very few issues.”
“You guys make a quality product! I would not buy another brand! Thank You, Dave R”
“there seems to be a system flaw as the bearings we ordered and used began making the same skreeching sound after only 6 bags of pellets”
“Great heater, great customer support”
“great service from the parts dept. and timely shipping on the replacement parts .”
