Vanity Planet Aira Facial Steamer with Bunny Ears Spa Headband - Beige Silver Reviews

4.7 Rating 1,558 Reviews

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“Such a calming spa like experience.”

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“Gave this to my granddaughter for her 17th birthday. She loves it! Uses it both alone and with essential oils.”

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“My skin has never been better. The steam is so relaxing and opens my pores so my skincare works even better. Definitely is a must have.”

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“I got this as a gift for Christmas and have since used it two times. I have very dry skin right now and remembered I had this great tool to help my skin and was excited to put it to use! Well, I‚Äôve been waiting in the bathroom for it to begin streaming for 25 minutes and have checked the water level and restarted it multiple times. Long story short... the lifespan of this steamer is nothing short of disappointing. Do not recommend.”

Helpful Report

Hi Okguerin, Thank you for sharing your experience with us. We're sorry to hear that your Aira Ionic Facial Steamer has stopped working properly. Please know that we are continuously working on our product improvements to provide our customers a better experience. We'd love to look into this further for you. One of our lead representatives will reach out shortly via email to work with you on a much-needed resolution. Looking forward to getting this resolved. Best Regards, Your VP Team

“I miss going to the spa but with this steamer, I can have spa time at home. This product helps to prepare my skin to receive all my serums and moisturizers. I love it!”

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“Great way to prepare my skin for receiving product. Love how it makes me feel like I‚Äôm at the spa!”

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“Not a good company to work with.”

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Hi Valerie, Thank you for sharing your thoughts with us and we're really sorry if you had an unsatisfying experience in using our service. Please help us understand what happened and settle this matter to your satisfaction. We have sent you an email and we would appreciate your reply at your earliest convenience. All the best, Your VP Team

“Love it but the reservoir cracked after 3 uses. I can't find anywhere if you can get replacement parts.”

Helpful Report

Hi Mary, Thank you for reaching out. We are glad to hear that you love your Aira Ionic Facial Steamer. Although we are sad to hear that the reservoir already got broken. Upon checking, we see that you've also sent us a picture of the damaged part and we really appreciate you doing that. We'd be more than happy to send you a replacement. Kindly check your email as one of our lead representatives reached out to you regarding some confirmation details needed in order for us to proceed with the free replacement unit. We're looking forward to hearing from you. Best Regards, Your VP Team