Vanity Planet Aira Facial Steamer with Bunny Ears Spa Headband - Beige Silver Reviews

4.7 Rating 1,558 Reviews

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“This is my newest toy for my facial routine and I will say, I'm in Love!!! It gives the right amount of mist and heat. I'm so happy my friend shared her latest Snap post. I ordered one for me right after. I'm hoping this helps anyone who is in the market for a home steamer gets excited and purchases one. Please don't look else where, this is the one”

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“I love that you can use essential oils in it. It‚Äôs just like having a spa in your own home!”

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“So good.”

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“This is just what I needed to push me through the pandemic! I love being able to steam my face when and wherever I want. Favorite purchase!”

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“the Essia Ultrasonic Lifting Wand that I received as a part of a combo that included the steamer was defective - it doesn't charge despite charging it for 12+ hours. The red light starts blinking when I charge it but it doesnt actually charge or turn blue (indicating fully charged). Now it does not even turn on and hence, I could only use it once and now the product is useless. I also had to pay customs charges for this product (equivalent to more than half the value of the product) on top of the shipping amount - making it completely worthless for the price. To return/replace the item, I will have to pay more in shipping than the actual worth of the product so there's no point in getting it replaced according to the warranty either. overall, this whole experience has been extremely disappointing and I would never shop at vanity planet again! I wrote to the customer service 1 month ago and got a generic forward email but no case-specific assistance. Such a terrible experience for a cheap product.”

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Hi Shivani, Thank you for sharing your thoughts with us and we're really sorry for having a bad experience. This is unfortunate to hear. We, in not any way, wish for our customers to ever feel in the dark at any point of their shopping experience with us. Upon checking the details, we can see that our customer service was quickly come up with a resolution to solve your case and settled it to your satisfaction. Feel free to reach us at hello@vanityplanet.com if you have any further queries. We value your business and support. Sincerely, Your VP Team

“I received my facial steamer on Saturday 1/2/21 and used it twice and it stopped working. The light is flashing and it won‚Äôt turn on. Now I need to figure out how to return it. I liked it but def won‚Äôt recommend it to any of my friends.”

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Hi Gabriella, Thank you for your feedback. We are extremely sorry to learn your brand-new Aira | Ionic Facial Steamer lived such a short life! We would like nothing more than to make this up to you. If you can please check your email as we have followed up with you regarding shipping you a brand-new device. We appreciate your business and we hope you let us make this right. All our best, Your VP Team

“I ordered the microdermabrasion wand a few months ago and have been really liking it. When I got the steamer for Christmas and used them together, LIFE CHANGING! I love how my face feels after and especially my lips. I‚Äôve tried other brands but this beats it by far!”

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“I noticed a difference in my skin right away. I‚Äôve been struggling with acne and it‚Äôs been helping to clear up my skin. It‚Äôs also very relaxing!”

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