“In the past we have loved the afternoon teas we have received. We ordered a vegan afternoon tea for us to enjoy on New Year’s Day but unfortunately on this occasion we were disappointed. The scones crumbled and fell apart, the brownies were sunken in and flat stuck to the casing and we were really gutted we didn’t receive the signature cutter and Squidge Jam that we love so much! (We did receive a lovely jam instead) - the lemon cake was delicious! This was the first time we ordered a vegan one. In the past we have been gifted a traditional one which was delicious and couldn’t fault in any way.”
Hi,
Thank you for your review. We are sorry to hear that you were unhappy with your order . We bake our products fresh daily, use all natural ingredients and make product quality a priority. Please could you kindly email us at hello@cutterandsquidge.com with images of your review and we would be happy to help you find a product you will like.
Kindest,
Team C&S
“Scones were delicious with the cream and vegan cream
The lemon cakes did not taste of lemon at all and the brownie was stuck to the cake case so we were able to eat about half of it”
Hi Joanne,
Thanks for your review.
I am sorry to hear about your order being stuck to the case. If you would like to email us at hello@cutterandsquidge.com I can certainly look into this for you .
Kind regards,
C&S
“The vegan cream tea was beautifully presented as a gift for my friend and tasted delicious! Very good dairy free alternative, you wouldn’t even notice the difference!”
Hi,
Thank you for your review. We are sorry your order didn’t match your expectations this time. Please feel free to email hello@cutterandsquidge.com if you would like to discuss this further. Your feedback is valuable to us and helps our operations team.
Kindest,
Team C&S.
“Such a wonderful treat and so lovely that everyone could share the same tea (gluten free, lactose intolerant and vegan). We did just buy some clotted cream for those of us who could have it but the vegan "cream" supplied was perfect for those who could not have normal cream. We have ordered again for a birthday celebration in a couple of weeks time!”
