Hi Elvira, thank you for your review. We are sorry to hear you were unhappy with your cake. We bake our products fresh daily, use all natural ingredients and make product quality a priority. The cake should be served at room temperature at which point the sponge should become light and fluffy and not be dry. I am not sure if you had stored it in the fridge, but this might explain the dry cake layers. Please can you kindly email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like. Kindest, Team C&S.
“Family favourite - everyone loved this cake - best flavour just light enough but also rich for a great celebration cake. Will most definitely buy again”