“Not the usual standard of cake from Cutter and Squidge. The cake sponge was dry unfortunately. It was my first unicorn cake order. I could see that the cake had the potential to be amazing if it were fresher. They are usually better but my last 2 orders have been poor.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee
“Cake arrived damaged, it had also been in the back of small hatchback all day (from what the tracking showed). Offered a voucher by C&S but asked for a refund as defined in the terms and conditions. No response from Cutter and Squidge. Will no longer use them.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.
