I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.
“I didn't eat them myself my granddaughter took them for herself and her friends when she went out for her birthday but I understand they were very well received.”
“I ordered a birthday gift selection box but received a plain one instead. When I contacted Cutter and Squidge about this the response was that I did in fact receive the correct box. Only when I sent the picture back of what I received did they confirm it was incorrect. So I'm wondering how they could be so certain in dismissing my complaint in the first place... I would not have noticed this is if it was sent directly to the recipient and would have paid more than what was received. They offered a gift voucher for compensation but given the expensive delivery fee I don't think this will get used. The treats were also a bit too sweet for our liking.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee
