Thank you for taking the time to share your feedback with us đź’›
We’re really sorry to hear that your experience didn’t live up to expectations. This is certainly not how we want our customers to feel, and it’s disappointing to know we missed the mark for you.
We put a lot of care into both our bakes and overall experience, so your comments are incredibly important and will be shared with our team as we continue to improve.
If you’d be open to it, we’d love to understand more about your experience and see how we can make things right – please feel free to reach out to us at hello@cutterandsquidge.com
with your order details.
Thank you again for your honest feedback.
“We loved this new celebration cake which we haven’t tried before. I ordered the small 6 inch cake and very pleased as I was able to cut it into 8 slices and I think 9 would be possible. The cake was light and full of flavour - not too sweet. It was lovely served with vanilla ice cream. Another great cake from C&S.”
This has made our day – thank you! 🍰
We put so much love into creating flavours that feel a little bit special, so we’re over the moon they were enjoyed.
We hope to treat you again very soon!
This has made our day – thank you! 🍰
We put so much love into creating flavours that feel a little bit special, so we’re over the moon they were enjoyed.
We hope to treat you again very soon!
“The cake was really tasty, not too sweet, just the right amount of moist. It was exactly what my partner and I wanted!
Having a cake come with instructions was funny, but it was worth following them. When the cake was cold, it felt a bit dry (though still good). Leaving it out for a few minutes to thaw made it perfect!
We got it on a whim, and we’ll probably get one again!”
“This was a birthday gift for someone who has received cakes from Cutter and Squidge on previous occasions. Apparently this cake was the best one of all and they enjoyed it so much”
“I didn’t know what to expect ordering a cake online, but wow what a cake. Looks exactly like it does in the pictures and tasted fantastic. Arrived on time in lovely packaging. I will definitely be ordering more cakes in future.”
“Absolutely amazing service I wanted to change my delivery date after ordering and this was so easy to do with the help of customer services. The cake, what can I say, it was gorgeous it looked lovely and tasted beautiful with the added addition of the personalised disc I was completed. Thank you for such a beautiful cake for my husbands birthday.”
