“Sponge was very dense and dry. Other than the passionfruit jam which was VERY sharp, the cake only tasted of pistachio. Disappointed as C&S cakes are usually soft. Flavours didnt go together.”
Hi there,
We’re really sorry this cake didn’t bring the joy you were expecting. We’ve been refining the recipe to make sure every bake is consistently delicious, and we’re genuinely sorry this one missed the mark.
Please do get in touch with us — we’d love the chance to make it right for you.
Warmest wishes,
Michelle
Customer Experience Team
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
“Tasty celebration cake and one of the best decorated I have ever seen, it looks fantastic in person. The combination of passion fruit and pistachio works really well.”
“The service we received from start to finish was excellent. Especially as we live in Australia! The delivered cake was beautiful and enabled us in a small way to be part of my Dads special 90th birthday celebrations.
Delivered as described and tasted as we had hoped!!”
“Ordered this cake for a birthday . Well packaged and delivered on time . It looked great and tasted amazing. Wonderful flavours . Thanks to the team at Cutter and Squidge .”
