“To say how a perfectly prepared cake made its way through DHL unscathed is magical! The cake arrived cleverly packaged, even the box had a dent from transit and I had zero issues. Everyone loves the cake and the fact it came the next day after a late order is great, will definitely use again!”
“Sponge was very dense and dry. Other than the passionfruit jam which was VERY sharp, the cake only tasted of pistachio. Disappointed as C&S cakes are usually soft. Flavours didnt go together.”
Hi there,
We’re really sorry this cake didn’t bring the joy you were expecting. We’ve been refining the recipe to make sure every bake is consistently delicious, and we’re genuinely sorry this one missed the mark.
Please do get in touch with us — we’d love the chance to make it right for you.
Warmest wishes,
Michelle
Customer Experience Team
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
