“Not as good as it used to be. The cake was drier than previous orders and it tasted more sugary too. The flavours of Pistachio & Passionfruit were much less pronounced.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.
“I order at least a couple of cakes every year for the past 3/4 years. The last order was just not what I was used to. Cake was way smaller than usual, dry and the taste wasn’t great either. That is really a shame because I have always loved cutter and squid he’s cakes. Not sure what has happened but I won’t be ordering one again after the sad experience. I bought this cake for my sister’s birthday, it was supposed to be big about for six people. We were four and was barely enough… plus, as mentioned, the cake itself was not the flavourful smooth cake I usually buy from here.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.