“I’m honestly so disappointed and heartbroken. I ordered the 40mm thinking it referred to the size of the watch strap, not the watch face. I actually wanted the smaller watch face, and unfortunately the 40mm looks too big for my wrist. I really wish the sizing had been explained more clearly when ordering, as I absolutely love the watch otherwise.”
“I’m very disappointed with my experience with this store. My watch was not working when it was delivered, so I returned it to be repaired. Unfortunately, when it came back, it was still not working. I then had to go to the shop in person to get assistance. The battery was replaced and the watch worked for about a week, but shortly after that the back cover fell off.
Overall, the quality of the product and the service I received were very disappointing. Based on this experience, I would not recommend this store and I will not be returning as a customer.”
We’re very sorry to hear about your disappointing experience. We sincerely apologize for the issues with your watch and the inconvenience you faced with the repair process. We take your feedback seriously and will use it to improve both our product quality and our customer service. We truly appreciate you bringing this to our attention and regret that we did not meet your expectations.
