Thanks for your review. Sorry to hear you’re experiencing inconsistent motion sensing. We’d like to help troubleshoot or discuss replacement options to improve reliability. Please reach out to 1-844-673-3256 so we can assist.
“The switch doesn’t work properly, as it comes on in the middle of the night without any known motion, as it is not near any windows and there are no animals or others in the house to set off the motion sensor in the night.”
Hi James,
Thank you for your review!
We're sorry to hear that your Simple Motion Switch is turning on without any motion.
There could be a couple of reasons for this, one of which is wiring.
Please give us a call at 844-903-0847 so we can look into this further and resolve the issue!
Thank you!
“Everything with Alex’s makes life easier and to have a Deako switch that is so functional and easy to change out makes life and home living that much easier! IF I ever move I am changing all my switches to Desko!”
