“The switch doesn’t work properly, as it comes on in the middle of the night without any known motion, as it is not near any windows and there are no animals or others in the house to set off the motion sensor in the night.”
Hi James,
Thank you for your review!
We're sorry to hear that your Simple Motion Switch is turning on without any motion.
There could be a couple of reasons for this, one of which is wiring.
Please give us a call at 844-903-0847 so we can look into this further and resolve the issue!
Thank you!
“Everything with Alex’s makes life easier and to have a Deako switch that is so functional and easy to change out makes life and home living that much easier! IF I ever move I am changing all my switches to Desko!”
Thank you for your review and I'm sorry about your experience with the Motion Sensor Switch.
Our team has reached out to you. In many cases, the Motion Sensor Switch does not perform as expected due to one of two reasons: location or wiring. The switch can only be in locations where one switch controls the light, like a bedroom or pantry. It would not work in a location like a hallway where multiple switches control the light. Second reason is wiring may cause the switch to not work as intended.
Look out for an email from us!
“woks great installed in hallway bathroom. Keeping door shut the light comes on when door is opened! The only downfall is that when you’re taking a shower the light switch times out until you get out of the tub and have motion”
Thank you for the review and glad you're enjoying the Motion Sensor Switch! If you haven't already, check out the settings and see if adjusting the time will work to make the it longer. The settings are behind the button used to turn it on or off.
