“I have purchased many things at Decor Steals and have loved everything BUT I am so disappointed in this wreath. It arrived with the box being pretty beat up and the wreath looks very cheap and I would be embarrassed to display it. Missed the mark on this one. Amy”
Hi Amy, We're so sorry to hear this, it sounds like it may have been damaged in the shipping process. Please reach out to our team right away with a photo so we can make this right for you. yourbestfriends@decorsteals.com
Thank you, we really do appreciate your feedback! We truly pour our hearts and our souls into every single item we sell. We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!
“I was very disappointed with this wreath. The quality of the flowers is very low and the vast majority of the flowers are facing the back side of the wreath so they can't even be seen when you hang it. Overall not the level of quality that I've come to expect from Decor Steals.”
Hi Amy, Our items are all handmade with love, each and every piece. It saddens us to hear you feel this way! It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
Hi Denise, Our items are all handmade with love and personal detail, each and every piece. It saddens us to hear of your experience with this item, we really wanted you to love it as much as we do! It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way, if they do, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
“This wreath is just okay for me. The quality for the price is good, but the flowers are really artificial looking and they aren't secured into the wreath well. I had to rewrap with wire and pieces are still falling out. It works because it's a door that isn't used much.and it adds a little something....from far away. Lol”
Hi Anthony, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team with a photo of the item at yourbestfriends@decorsteals.com so we can make it right for you! Enjoy your day!
“This wreath is pretty but I wish it was not so thick. I already have flowers falling out. But my I threw away the box so I can’t send it back. I’m sure their are better choices. But shipping was fast.”
Hi Denise, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
