Hi Leticia,
Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“I really loved this item. Unfortunately, the faucet part was broken into several pieces. I let them know, and they credited my account immediately. I would definitely order again!”
Hi Jane, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
“This item is adorable! Functional and well built! It adds so much character to my kitchen that is mostly white. I do not use bar soap at my kitchen so I use the soap dish to hold my rings while I’m working on the sink. So glad I purchased this!”
