Hi Kristi, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team with a photo of the item at yourbestfriends@decorsteals.com so we can make it right for you! Enjoy your day!
“This was my first DS purchase - very exciting! One lantern was crooked so I had to unscrew it and attempt to straighten it out. A bit disappointing considering the price, but not the end of the world.”
Hi Mary! Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team with a photo of the item at yourbestfriends@decorsteals.com so we can make it right for you! Enjoy your day!
“They were very pretty, but the light was very dim- no way it could be used on a night stand. I couldn’t use a regular bulb with it/ I had to return them”
“Unfortunately the Scounce was not attached straight, so when it’s hanging it looks awful. I sent a message but waiting for a reply. It’s actually very nice plus the feature being on a timer. Otherwise I would give it a excellent review.”
Hi Maureen! We're so sorry to hear this! Our customer happiness team has sent you an email reply from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
“I do love these and lighting is awesome. Switch on the side is great too. Only reason I gave it a 4-star was the price. When I came to this site, judging by the name, I thought it was going to be a lower priced site. Wrong....probably be my only purchase from this site.”
Hi Tammy! Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team with a photo of the item at yourbestfriends@decorsteals.com so we can make it right for you! Enjoy your day!
