“So impressed with the quality of products. Also, pleased with the number of products for such a small cost. I will definitely consider similar purchases from Decor Steals in the future.”
Hi April, We hope you're doing well today! Our items are all handmade with love, each and every piece. It saddens us to hear you feel this way! It is our top priority to bring you high quality items at an affordable rate. The items you received are stained and/or painted. The odor will dissipate after a short time. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
Hi Jennifer! Our items are all handmade with love and personal detail, each and every piece. It saddens us to hear of your experience with this Box, we really wanted you to love it as much as we do! It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way, if they do, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
“I like most things. I do wish I knew the wooden tiered stand wasn't real wood. I somehow missed that if they wrote it. But everything is really cute!”
Hi Heather, Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
Hi, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
