Hi Yvonne, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day, and thank you for choosing us!
“None of my items look like the reveal items. I’m so sad and disappointed. The tiny trivets are chipped. No sign, no pumpkins, no feathers. Nothing shown online. Very disappointed.”
Hi Kitty, Please forgive us for the confusion. You have purchased the Fall 2021 Steal It Box. The one you are mentioning is the Fall 2022 Steal It Box. We still have some left but you'll need to grab it Fast, they will sell out soon https://www.decorsteals.com/steal-it-box-fall-2022-edition---curated-by-lifebyleanna-56114.html Enjoy your day!
Hi Kathy, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your Tier Tray arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day, and thank you for choosing us!
“I still need to send a picture of the wood look 3 tier shelf. It has multiple chips in the finish and looks like the Leaning Tower of Pisa! I probably won't order a Steal It Box again. There were a few cute items but not enough to make it worth it for me.”
Hi Kathleen, I am so sorry to hear that! It should not be a Leaning Tower of Pisa! Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day, and thank you for choosing us!
“Really liked most items and will certainly use them with this year’s fall box. The only really disappointing item is the three tier stand. It is very rough, the plaster (which it appears to be made of) is quite chipped and dinged up and the entire piece seems a bit unsteady. I will probably never use it, unless I repaint it first. The brass plate with multiple spots for taper candles is interesting and I’m sure it will get used for many seasons.”
Hi Kathleen, Thank you for your review and feedback! If you are experiencing any issues with your Tier Tray, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day, and thank you for choosing us!
Hi Linda, Thank you for your review! It saddens us to hear you feel this way! Please join our Decor Steals Sell and Trade Group on Facebook. This is a great outlet for you to utilize when you have Décor Steals items you are unable to find a use for. Happy Decorating!
“I bought it because I thought there wasn't going to be a 2022. Now there is a 2022 fall box to buy, and I feel like you double dipped. I wish there would have been some sort of announcement saying there WILL be a 2022 Fall box as well, maybe I just didn't see it.”
Hi Keli, Thank you for your review! We have sent this announcement via email. You can add yourbestfriends@decorsteals.com to your contacts to ensure you receive any future communications from us. The Fall 2022 is selling out fast, check it out https://www.decorsteals.com/steal-it-box-fall-2022-edition---curated-by-lifebyleanna-56114.html Happy Stealing!
