Hi! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
Hi Cassandra, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
“I was completely impressed with the items in my box! Being new to this I can not believe the quality ,the relevance, and the value of the box. Would I tell people to an board with this……ABSOLUTELY YES.”
“I was so very disappointed when my Fall Steal Box arrived. First of all, the board pieces were cheap and had sticky, stinky glue or stain enough so that I had to immediately get it out of the house. It's pure junk and is useless now. There also was other things in the box that didn't have a slip to even say what it was. Later found out it was a candle holder. Terribly cheap and ugly. I emailed to see about a return and never got a response. At this point, I don't think I will ever purchase from your company again and I'll let all my social media friends know what your customer service is like.”
Hi Shelly, We apologize for any confusion. We replied to your inquiry but never heard back from you. It is possible our emails are landing in your Spam folder. You can add yourbestfriends@decorsteals.com to your contact list to ensure you receive any future communications. We have resent our reply, we want to take care of this for you! Enjoy your day!
“Wow, super impressed. All the decor items were beautiful and I would have selected them for myself. Such fun getting a wonderful surprise. I love contemporary/modern styles and hate distressing (comes from yrs of living in furnished apartments) so I was pleasantly surprised how all items blended into my decor.”
