Hi, We're so sorry to hear you feel this way! We really do appreciate your feedback, Thank you! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
Hi Laura, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. Each Seasonal Box will be completely different! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
Hi Heidi, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
“The pie plate and trivet were the inky useful things. The fake log three tier looks so cheap, I threw it out. Not sure why you thought a tiny flame thing was good, but it’s not. Snd but a fan of the taper candle holder.
I do not want another box, I won’t be getting g one, correct??”
Hi Kyle, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com
There is no subscription or recurring fee—just buy a single box! You will not be receiving another unless you make the purchase! Enjoy your day!
“The items were nice & cute but honestly the smell was so strong/bad I had to leave it all on our screened in porch for a few days to air out. Not sure what chemicals were used but that is an issue for me.”
Hi Mirinda! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team, it’s important to us to improve wherever we can! Yes, we do apologize for the smell this was due to the finish they used on the Tier Tray! We have heard just airing it out a few days fixes the issue! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!