Hi Tammy, We're so sorry to hear you were disappointed! We really do appreciate your feedback, Thank you! We’ve passed along your comment to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
Hi Melissa, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
“I was very excited to receive my fall box, and most of the items were as expected. However, the tiered “wood” stand was terribly disappointing. It does not assemble well, nor does the second shelf stand level. I would not put anything if any weight on the second shelf as it is also wobbly. The fact that it was a major piece of the fall package, I wish Decor Steals had done a better job checking the quality of this piece!”
Hi Val, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“The items in my fall box were perfect for the season. The pieces were great quality and allowed for easy fall decorating. I definitely recommend the decorating box for quality items and value!!”
