Hi Kathleen, We are sorry to hear that, we do see it's still in transit. If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!
“Keep waiting never received it! Charged my CC, keep getting emails about it no one calls me or emails me with tracking number no order number sent but they took my money!! NO RESPONSE from anyone have sent at least 6 emails!! WOW!!”
Hi Cheri, We apologize for any confusion. We replied to your inquiry 4/14 but never heard back from you. You can add yourbestfriends@decorsteals.com to your contact list to ensure you receive any future communications. We do see it was delivered today and we will have our customer happiness team send you a delivery confirmation. Please note that you get charged right when you place the order, not when the item is shipped https://www.decorsteals.com/shopping-and-shipping/faq-shipping.html. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!
HI Angela, Oh No,We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
