“It a beautiful piece , but tape was stuck to the birch wood and some ripped off but decor steals customer service was accommodating so I kept the tray and enjoying it on my island.”
HI Karen, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Thank you for sharing your photo with us, we LOVE how you decorated! Enjoy your day!
HI Kathryn, Thank you for sharing your review! If you are ever not happy with an item, please email our customer happiness team with a photo of the item at yourbestfriends@decorsteals.com so we can make it right for you! Enjoy your day!
“I can not use this the two tiered tray! The 1st and 2 nd piece were welded together. There isn’t anyway to keep the smaller tier up since the washer is welded to the post so it goes on top of the 1st small tier instead of being under it.
Very disappointed. I was looking forward to using this!”
Hi Gina, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
