Hi Kelly, We're so sorry to hear this! Thank you for the photo. Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
“A beautiful piece however very flimsy soft metal. Although it was packaged well it was so soft that It was bent out of shape in several places. It will be very fragile and storing away after Christmas so keep the box and packaging. It’s soft enough you can bend it back into shape however It’s so soft it won’t surprise me if it doesn’t last too many years.”
Hi Debra, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with photos so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
