“These trunks are amazing! I love them. They are exactly like described, they shipped promptly, there was one small nick in one of the trunks but nothing major to return. You won't be disappointed if you purchase these.”
“I was very disappointed with the hardware on these trunks Very cheap and tinny. I was going to return them but I will try to figure out how to change the hardware. I do not recommend these I purchased a lot over the years from you and have never been disappointed until now”
Hi Doris, Thank you for sharing, we're so sorry to hear this! Our items are all handmade with love, each and every piece. It saddens us to hear you feel this way! It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
