“DISAPPOINTING!! All cheap leftovers that haven’t sold. Some broken poorly wrapped in bubble wrap in a HUGE oversized box. Won’t purchase again.
Purchased Summer box-great box. Nicely packaged in individual boxes.
Customer service said “All sales final” even if broken. Waste of money and time.
This box was completely cheap, dinged up, broken items that retail totaled less than the price of the surprise box. Sad. Disappointing.
Unprofessional. Not any quality items.
Be forewarned. Wouldn’t waste $$ on it.”
Hi, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
“This was my first time purchasing a surprise box, thought it would be fun! I received a large wreath, picture frames, spoons etc but most stuff I wouldn’t of purchased myself. I did receive 6 items. Maybe I’ll try the holiday box.”
Hi Jennifer, Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
Hi Tracy, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
“I've been pretty lucky to get a decent mix in surprise boxes, but this last one was a complete bust. It was all junk that I've never even seen on the site and I was very surprised at the quality. It all went to goodwill. This will definitely be my last box. Not worth the gamble.”
HI Jennifer, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
“Absolute junk this time. Threw everything in the trash but the wreath. I could have gotten all other items from Dollar General. I have bought and loved most things I have gotten from you but this was a real disappointment. Loved my quarterly box though.”
Hi Lisa, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
