Hi,
We're so sorry to hear that the Starter Kit didn't work as expected! Please email our customer service at support@deltaextrax.com with your order information and pictures of the issue.
Cheers,
Team Extrax
Hi Nicole,
Thanks for reaching out! According to tracking, this order was delivered on January 29th. If this was not the case, then please contact our customer service at support@deltaextrax.com.
Cheers,
Team Extrax