“This is my second replacement through warranty. The first lantern that I got would not charge and only got hot while on the charger. Once I unplugged the light from the charger, it never cooled down and I had to go dispose of the battery at a battery recycling center. The replacement lantern head for the one that overheated Was used one time and got moisture inside of the lantern housing. Just received this one in the mail and hopefully I have better luck with this one than the past lanterns. I will say that the company has amazing customer service and has always been extremely willing to help through the problems that have occurred with the lanterns. I love the idea in the design of these lanterns, I’m just hoping that I finally get one that works the way it’s supposed to.”
Thank you for sharing your experience, Trevor! We’re truly sorry to hear about the issues you’ve faced with the LightRanger 2000 Lantern Head. It's definitely not the experience we want for our customers, and we completely understand your frustration. We’re so glad to hear that our customer service team was able to assist you, though we aim to provide support every step of the way.
We’re hopeful that your new lantern head will work as expected and deliver the reliable performance that the LightRanger 2000 is known for. If you ever have any more questions or concerns, please don’t hesitate to reach out. Thanks again for your patience, and we appreciate your continued trust in the product!
“1 out of the 2 LightRanger 2000's I purchase was defective after a rain shower. Emailed customer service and they helped remedy the problem quick and easy. Been a customer since the first gen 1200's came out. I'm glad after all these years they are still a reputable company. Thank you.”
Thank you for the fantastic review! We’re sorry to hear about the issue you experienced with one of the LightRanger 2000s, but we’re delighted that our customer service team was able to assist you quickly. It means a lot to us that you've been with us since the first generation of the 1200s. We’re committed to maintaining the same level of quality and support for our customers. If you have any further questions or feedback, don’t hesitate to reach out. Happy lighting! 🌟
Thank you for the stellar review, Richard! We're so happy to hear that the LightRanger 2000 Lantern Head is working wonderfully for your camping trips and running events. It's great that the lights are visible from afar—safety and visibility are key! If you have any more experiences to share or need assistance, feel free to reach out. Happy adventuring! ✨
Thanks for the awesome review, Samuel! We're thrilled to hear you’re loving the amazing light features of the LightRanger 2000. The dimmable settings and Bluetooth capabilities really do elevate the experience, don't they? Plus, having it as an emergency power bank is such a game changer! We appreciate your recommendation and hope it continues to brighten your adventures!
Thank you so much for your kind words, Thomas! We’re thrilled to hear you’re loving the lights and that our customer service exceeded your expectations. If you need any further assistance, feel free to reach out. We appreciate your support!
“I own the 1200 and I love it. I bought my Son In Law the 2000 for Christmas. It showed up and had some issues, one side would not illuminate and it did not want to hold a charge. I called and left two messages ( it was just after Christmas ) and I got a return phone call from you all. I explained the issue and your Representative, he said no problem, we will get a repalcement out to you right away, I asked if yyou all wanted the original back, I was told NO, and within about 1 week the new replacement light arrived. It seems to be working fine, very good customer service. Thank You, K. Dively”
“I Love the 2000, I purchased it for camping, however, I am in So Cal with the heavy winds and found this product very helpfull within the last couple of weeks when the power went out twice for three days each. It is dificult enough to keep the fridge going and house warm (I live in the mountains) freezing conditions, light was not a concern, I am the proud owner of two 1200s, one 2000, and the 2000 mini. I was lit up and light was the last of my worries. I never really figured these lights would be so usefull at home, I will keep them handy throughout the winter as I expect more power interuptions.
My absolute favorite thing about the 2000 is the bluetooth capability, it was awesome to be able to controll the sectors and brightness with my cell phone.”
“The light Ranger 2000 isa perfect camping light I ever owned . Devos customer service is awesome , I had an issue with my light ranger, I wrote an email and within a week they sent me a new one mailed to me… definitely the best camp light ranger!!!”
