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Free Unlimited Returns Reviews

4.1 Rating 153 Reviews
I paid extra for the “free” return. My refund is for less than I paid, and in store credit.
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Posted 1 month ago
Hi! You ordered this item as pre-order, pre-orders can take 4 weeks to ship. It was delivered to you before the 4 weeks mark. Since the skirt was a final sale item, it only qualifed for a store credit. The $1.89 extra fee is non refundable, that is why you are seeing a difference between what you paid on the order and the store credit received. Thank you.
Posted 2 weeks ago
Returns are slow and they are only free if you purchase “ insurance” before they arrive. Dono jo, is spinning out. I won’t buy again. Neither will my friends. Too much trouble to return shirt that runs small, short sleeves, average cut.
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Posted 1 month ago
Hi Ann! The $1.98 fee covers unlimited return labels on the order and insurance in case something happens to the package. Thank you.
Posted 2 weeks ago
Mitzi Sadler
Verified Reviewer
I am trying to process a return but the system shows I have already returned the items and recieved credit I have emailed customer service for help
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Posted 1 month ago
I have used this and it can’t be made any easier!! Thank you!
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Posted 1 month ago
Cynthia Spencer
Verified Reviewer
Returns are not free, there is a charge for this. The shipping is provided by Dona Jo, but there is a charge for ability to return and get credit.
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Posted 1 month ago
Denise Allaire
Verified Reviewer
Author didn't leave any comments.
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Posted 2 months ago
Nancy Balmer
Verified Reviewer
That was awesome! I've never returned anything from you before.
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Posted 2 months ago
My item was not returnable as since I bought it on sale. Wasn’t aware of that at the time of purchase.
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Posted 2 months ago