“I tried to return but never got a reply to my inquiries about this. I followed the directions on the emails and website. I'm very disappointed as I need a bigger size but cannot return since I dont' have an address and I don't have a return label.”
Hi! You ordered this item as pre-order, pre-orders can take 4 weeks to ship. It was delivered to you before the 4 weeks mark. Since the skirt was a final sale item, it only qualifed for a store credit. The $1.89 extra fee is non refundable, that is why you are seeing a difference between what you paid on the order and the store credit received. Thank you.
“Returns are slow and they are only free if you purchase “ insurance” before they arrive. Dono jo, is spinning out. I won’t buy again. Neither will my friends. Too much trouble to return shirt that runs small, short sleeves, average cut.”
