“I love the free Unlimited Returns option, because sometimes I don't know if I'll like a new product. I try to not have to pay return shipping with online orders, and this is a nice compromise.”
“I purchased a skirt that was on sale and it guaranteed free returns but they don’t tell you that they will only give you store credit. So now I’m out $30 because I won’t order anything else from them because their sizing does not fit me.”
“I have only ever needed to return 1 item out of the many that I have ordered. It was easy, great customer service and I got the item I actually wanted in a timely manner.”