“It helps you order something in confidence when you don't have to worry about high cost of the returns. I realize it costs the store money to accept the returns, this is fair.”
“I have to start by saying I love everything I have purchased from Dona Jo, and I will continue buying from them. My first order was beautiful and fit nicely, it was just shorter than I was comfortable with. Processing the return was easy and straightforward, I give them an A+. My rating is based on it taking 3 weeks to get my exchange items. Their policy says it takes 7-14 days to process a return/exchange after they receive your items back. It could easily take 4 weeks with shipping on exchanges.”
“I always prefer to order fro websites that allow free unlimited returns. It is difficult to order on line and always get the right fit and style. That is one of the reasons I continue to order from Dona Jo.”
