“Not sure what I was expecting but I thought they would be better quality for the price. It was initially a little hard to get clear sound and thought I'd have to ask for a refund and they are not very comfortable despite coming with several sizes of earbuds. I have only used them once and I got them trusting they are keeping me safe from emf travelling into my brain. I would only use them when I really need to use earphones I would say.”
Hi there, thank you for your review. Sorry to hear you have had some trouble with the airtube headset. Sometimes, the sound quality can be due to a settings issue on your device rather than an issue with the headset. I have included the link to our troubleshooting guide below for you to see if that helps:
https://www.earthingoz.com.au/airtube-headsets-troubleshooting-guide/
It can be tricky with the sizing for earbuds as we are all so different. The DefenderShield Airtubes do come with different-sized sports tips too, which can help to keep the earbuds in place and make them more comfortable.
With best wishes from the Earthing Oz Team.
“spite my initial enthusiasm for the concept of air tubes, I find myself facing a recurring issue that has left me quite disheartened. Within just a year, my second Defender Air Tube has once again broken, casting a shadow over what could have been a truly revolutionary product. While I greatly admire the innovation behind these air tubes, the continuous need to purchase replacements has raised significant concerns about their long-term sustainability.
To put things into perspective, I am now onto my fourth pair of Defender Air Tubes, and the latest one unexpectedly failed during my holiday, under what I would consider standard usage conditions. While this issue should technically still be covered by the warranty, the relentless cycle of purchasing new pairs has become both financially burdensome and emotionally frustrating.
I had initially held high hopes for the Defender Air Tube, but these persistent durability issues have taken their toll on my confidence in the product. With some improvements in this aspect, the concept could truly flourish and provide the exceptional experience it promises.”
Hi Kerstin, thank you for your feedback. Sorry to hear this as we generally get great reviews on the thousands of air tube headphones that we have sold. We will of course give this feedback to Defendershield.
We have on occasion had to replace a faulty pair of air tubes, but its highly unusual to have a recurring issue. They do come with a one year warranty so please get in touch with us at admin@earthingoz.com.au if you would like us to organise this for you. With best wishes from Earthing Oz.
Hi there, thank you so much for taking the time to review the DefenderShield Airtube Headset. We are so pleased to hear that you are happy with them. Thanks for your support. With best wishes from Earthing Oz.
Hi Josephine, thank you so much for reviewing the DefenderShield Airtubes. So pleased to hear that you are happy with them. With best wishes from Earthing Oz.
Hi David, thank you for reviewing the DefenderShield Airtubes. We are so pleased to hear you are happy with your purchase. With best wishes from Earthing Oz.
