“Lies lies lies... that’s all you hear, if you actually get to speak to someone (via phone or email)! Buyer beware... if you insist on ordering, and trying your luck, please use PayPal, we ordered in December and thankfully just got our money back! This company is a complete fraud!”
“I ordered in the beginning of November and didn’t receive anything I got scammed I’m start a u tube channel just about Edwin novel being dishonest Mark Mullins I’m leaving bad reviews on BBB website”
“I ordered a ring on December 17th 2020.I was promised that it would be delivered before New Year's. Well here we are on the 8th of January 2021 no ring no explanation no one has answered my call in three days. Left a message no response. Figuring out my next steps. Disappointed feeling duped.”
“I paid over $2000 for an engagement ring on Dec 11'th and was promised delivery by Xmas. Item did not arrive and I was disappointed and Xmas was all messed up.
They then promised me it would be here by the 7'th, I have not received a tracking number. They will not reply to emails, phone calls, or messages.
This place had great reviews prior to xmas and I took a big risk buying from them, what a huge mistake. Now all the reviews say that these people are evading phone calls and not delivering orders. They put you on hold if you call via their automated robocall system and it then puts you on hold for an indeterminate amount of time and sends you to an unanswered voicemail box. Today is 1/8 and I cannot get ahold of anyone about a refund or the status of my ring, feel so scammed and stupid.
THEIR DEALS SEEMS TOO GOOD TO BE TRUE BECAUSE THEY ARE!!!!!!!!
BUYER BEWARE! EDWIN NOVEL JEWLERY DEISGN IS A FRAUD.”
“This store is a SCAM. Placed an order on Dec 5 and have not received my item or money back. Buyer Beware!!! DO NOT BUY FROM Edwin Novel Jewelry Design”
“This store is a SCAM. Placed an order on Dec 5 and have not received my item or money back. Buyer Beware!!! DO NOT BUY FROM Edwin Novel Jewelry Design”
“BUYER BEWARE! My husband was misled regarding the size of the diamonds in the earrings that he wanted to give me for Christmas. He was told it would be .5 carat each earring for a total weight of 1 carat and was told that if he paid an extra $20 the order would ship out in two days and be here before Christmas. The order did not ship out until after Christmas even though we were repeatedly assured I would have them before Christmas. When they finally arrived, one needed a microscope to see the diamonds as they were only .25 carats with a total weight of .5 carats. Additionally, we were told that the $20 he paid for 2-day delivery would be credited to our account, it wasn't! Do not order from this company.”
