“I ordered a custom-sized textured mat for a small antique table. It arrived rather quickly and was cut precisely to the measurements I provided. So, of course, it fits that table beautifully. And when I had an inevitable water spill, it perfectly protected the antique beneath it.”
“When, for the first time, I got an imprecisely cut mat, they initially offered to send me a return mailer, then wrote back saying not to bother, and instead sent me instead a new, correctly cut mat. I would trust them to stand by their committment to customer satisfaction.”
