“Not all that impressed. One of the screws was totally messed up and they only send the exact amount of screws. Quality was ok. Not worth the wait for delivery.”
“The shutters are flimsy. They are also not made well, a couple of the shutters were made with the horizontal boards going past the edge of the shutters. We read one shutter where the edge was not finished. Ed had to repair it.”
“After removing my daughters old 14in. shutters I noticed that the new ones didn't quite cover up the old holes. When I measured the new shutters I found that they measure 13-3/4in. So now I have to figure out how to cover up the old holes. If they had been truly 14in as described on their web site I wouldn't have this problem. So if you're replacing old shutters make sure you don't run into this problem. By the way, I sent an email to the customer service group but have heard nothing !! I even tried the 'chat' capability but gave up after waiting for a response.... Doubt if I'll ever use this outfit in the future......”
“Love the shutters. They have that wood look and I do not have to worry about them being in the weather if they were actual wood. From a distance you have no idea they are plastic. They make a real difference in the outside appearance of my home.”
