“Fantastic product with outstanding customer service. The product came as described. The instructions were clear and easy to follow. I had a cracked lid come in my kit at no fault of the company and when I emailed customer service, they were prompt, courteous, and replaced the broken lid quickly. Thank you!”
Hi Hassan, I'm sorry to hear the pH strips were missing and thanks for bringing this to our attention. We will get a replacement sent out now and I will follow up with you directly by email. I look forward to speaking with you.
“GREAT starter Kit! I am new to this Kombucha making. However, love the product and saving money and wanted to learn how to do it myself. EASY instructions! GREAT kit - the only gripe i have is that the thermator they gave with the bottle does not work. No matter where I put it on the side. GREAT and fast instructions and easy to understand!”
