Hello Harriet, thanks for reaching out and we're here to help. All of our cultures are are guaranteed, so there's no issue we can't solve. I'm following up with you by email now so we can get you back on track. Thanks again for reaching out and I look forward to speaking to you.
“Excellent product. Excellent product for a first time Kombucha maker. Received a perfect scoby, and starter liquid. The instructions are printed on the back of the package, which was so helpful for this new Kombucha brewer. I recommend this product!”
“Great Scoby. I fermented Tea for a long time then started drinking sodas again. This purchase was just a quick start to get back to drinking something that is better for me.”
“Bought several -- Will buy again!. I've bought a couple of these in the past 2 years and they've always been great starter kits so I can get my kombucha batches started without waiting a month for strong scoby. I'll keep buying this brand as I trust they have our health in mind”
“Second batch looking better. 1st off, disregard the instruction of adding vinegar, you dont want to do that! Also, my bag showed up very puffed up, but I went ahead and used it.My first batch turned out very yeasty and my 2nd ferments were way over done after only 2 days. However, my second batch came out much better. Perfect carbonatation on day 2 using same flavorings. On to my 3rd batch and things are looking great!”