“I wasn’t happy with the product. The cleaner brush does not reach 100% through the straw so the middle section is left unclean. I used it once for an iced coffee and the rubber inside seemed to absorb the smell of the drink.
I like the idea behind the straw and the color but overall this product didn’t work out for me.
I also contacted the company about this a long time ago and I was not refunded the money.”
Hey Allison,
We're sorry to hear this! It sounds like your FinalStraw could benefit from a nice, long deep clean from a dishwasher. Place your straw in a "V" formation in the dishwasher, and let it dry after in a cup in the same "V" formation.
That should do the trick, and we recommend doing that at least once a month.
We back every product with a lifetime guarantee and would be happy to replace your product at no charge. Please contact our customer support team at halp@finalstraw.com to help further!
-Shelby & The Final Crew
Hi Olivia,
We are so sorry you had an issue with your order. We do our best to ensure every package is delivered on time but ultimately these issues are out of our hands.
We're always willing to re-ship at our own cost though to ensure our customers get what they paid for. If there's any way we can be of assistance, please let us know halp@finalstraw.com
-Shelby & The Final Crew
“I absolutely love my Final Straw! I travel for work and it's so nice to be able to take it everywhere. The little keychain is perfect, and it's so nice that the cleaning wand fits in there too so I always have it. I've been using it for about a year and it's held up as good as new!”
“I absolutely love this straw. I use it almost every day for work. It’s easy to clean and I get a ton of compliments on it too! I bought one for my niece as a present and she thought it was so awesome!”
