Login
Start Free Trial Are you a business? Click Here

Bring Your Own Phone - For Activation on our GSM Network Reviews

4.8 Rating 20 Reviews
Read Gen Mobile Reviews

About Gen Mobile:

Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simpler, more dependable, and more within reach, wherever life takes you.

Visit Product Page

Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

Very nice saves hundreds every month on this international plans
Helpful Report
Posted 7 years ago
Author didn't leave any comments.
Helpful Report
Posted 7 years ago
I am happy with the service I received. I would have liked to be told I needed to tell you the imei or meId before you shipped the sim in the instructions. If I hadn't responded to the email, I feel I might still be waiting for it. And fyi, the H/M/D on the box was actually the same as the number I found following your instructions - which I thought I needed to activate the phone before I could follow them. So something I thought should take 4 or 5 days took close to 2 weeks. Plus the phone was under a 30 day warranty; so the timing mattered to me in this case. But your customer service has been responsive and this is a detailed report of my experience. Thank you.
Helpful Report
Posted 7 years ago
I have a Samsung S6 and wanted to to save money. I'm mostly using my phone for texts and took the gamble to try Gen Mobile. I bought the $10 plan which gives me unlimited texts and data. I was skeptical at first but then the next day I received a call from their customer service team and they actually walked me through moving my phone to their network. It took about 1/2 hour and it actually worked! I appreciate their customer service team and the caring way that they treated me. I highly recommend Gen Mobile to anyone looking to save money or over and beyond support.
Helpful Report
Posted 7 years ago