“This hat is beautifully made but actually did not fit me as well as I would have liked. The sizing was accurate for my head shape, however, I just wasn't impressed with the fit. I am leaving a five star review however, for the INCREDIBLE customer service in returning this hat. Not only did the company offer a refund (and free return shipping), but they also offered me an in-store credit OVER the original price I paid for the hat; allowing me to return this one and exchange for another option. The process was so easy that I wanted to leave a review for the quality of this hat and the customer service.”
“I love their hats so much. I have 5. I gave 4 stars because they really need to work on their packaging. 4 out of the 5 hats were damaged from how they packaged the hats.”