“Amazing. This was actually a replacement order as unfortunately the original was lost. It had writing on it of a family member that unfortunately passed so it meant a lot to replace it. The service I received from the first message to the end product was amazing. The original prints were found quickly and efficiently and I would definitely recommend to any family member or friend.”
Aww, thank you for your kind words. We're so pleased to hear you're happy with your replacement piece and the service you received. Thank you for coming back to us with this so we could resolve this. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services - Team HoH x
“I don’t always do reviews but this deserves it! Purchased 2 necklaces and there amazing looks just like my Mums written on them. So special and something to treasure forever. A huge thank you to all.”
We really appreciate you taking the time to leave us your feedback, it's amazing to know you've had a great experience with us. We're delighted to know you adore your two necklaces, they were a pleasure to create for you and we hope it brings some comfort - Team HoH x
“I recently received my third piece of jewellery from Hand On Heart, the jewellery is excellent quality and the service exceptional. Your jewellery is well presented and an exact replica of the handwriting I provided. Thank you Hand On Heart team.”
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on all occasions. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Thank you again for your orders - Team HoH x
“An absolutely stunning necklace. Such a beautiful way to remember a lost loved one and I would recommend it to anyone. Really quick replies-best to ask questions on Instagram for quicker replies. Really please overall.”
Thank you for this wonderful feedback, we're so pleased we could create this truly special piece for you. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. - Team HoH x
“Hand on Heart pulled out all the stops on production to get this special gift ready and dispatched in time for my sick mothers birthday. Unfortunately the postal strikes let us down getting it on time, but it is the most special gift. Text taken from a 51 year old card transcribed onto a beautiful heart from my deceased grandmother to my mother. A*****”
We are very sorry to hear that your parcel was delayed due to the strikes, we can only apologise for this inconvenience, however, thank you for your fantastic feedback. We are so pleased to hear how delighted you are with your unique keepsakes and our service - Team HoH x
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on both occasions. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Thank you again for your orders and for recommending our services. We really hope your sister adores her special piece - Team HoH x
“I couldn’t be more happier with the necklace, the handwriting is so realistic, it’s like my mom wrote on the necklace herself. My sister will be so happy with this and I’m sure tears will be shed, thank you”
Thank you so much for this wonderful feedback, we're so proud to have been able to create this special piece for you and we hope that your sister loves it just as much ❤️ - Team HoH x
“The website was easy to navigate,I was informed about my order every step of the way.The heart was in a beautiful box and the inscription in my husband's hand writing is very precious to me.”
This is such lovely feedback, thank you so much. We're delighted to have been able to create something very special for you with your Husband's handwriting. We really hope this brings you some comfort and it's lovely to hear how much you adore this keepsake and your experience with us - Team HoH x
